Organisation and locations
Add your organisation, sites and areas.
HOW IT WORKS
From report to improvement
Keep Improving connects the moment somebody notices something with the management process that follows.
Set up your organisation
Forms and QR routes
Configure reporter types, categories and saved instructions.
Your management team
Invite authorised users with appropriate roles and permissions.
Put reporting where the issue happens
Create permanent QR codes for your sites, areas and reporting purposes. People scan, complete a mobile-friendly form and submit without an app or reporter account.
Change the linked form or saved instructions without replacing the printed QR code.
Explore QR Code ReportingKeep Improving
Example poster
See something we should know about?
Scan to report it
Example posterSCAN → COMPLETE → SUBMIT
A simple route from a phone
No app for reporters. No login required to report.
Download QR codes in PNG, SVG and printable PDF formats.
What happens after a report
- 1
Report
Scan a QR code or open a public link and describe what you’ve noticed.
- 2
Review
An authorised user reviews the category, priority and access needs.
- 3
Assign
Give the right person ownership and set a deadline.
- 4
Action
Record the corrective or improvement work and track progress.
- 5
Verify
Check that the required action has actually been completed.
- 6
Close
Close the case with a clear record of the outcome.
- 7
Learn
Review recurring issues, positive reports and opportunities to improve.
Learn from the results
Review repeated concerns, outstanding work, site patterns, suggestions and compliments. Use those observations to support practical improvement.
Explore related pages
Make reporting easier. Make action accountable.
Give people a simple way to report what they see, then give your team a clear process for following it through.