Consistent capture
Replace scattered concerns across messages and inboxes with managed cases.
Compliance Reporting
Give compliance concerns a clear route to action
A compliance concern needs more than an inbox. Keep Improving gives people a clear route to report concerns and gives authorised users a structured process for review, ownership, corrective action, verification and closure.
Consistency matters when something needs follow-up
Bring compliance concerns into one process for review, ownership, corrective action and verification. Restrict sensitive matters and retain a clear case history of material changes.
How this works in practice
Controlled access
Restrict a form, category or case when a smaller authorised group should see it.
Accountable actions
Record the owner, deadline and required work.
Recurring concerns
Review categories and overdue work to spot repeated management issues.
A clear route from report to response
- 1
Report
Scan a QR code or open a public link and describe what you’ve noticed.
- 2
Review
An authorised user reviews the category, priority and access needs.
- 3
Assign
Give the right person ownership and set a deadline.
- 4
Action
Record the corrective or improvement work and track progress.
- 5
Verify
Check that the required action has actually been completed.
- 6
Close
Close the case with a clear record of the outcome.
- 7
Learn
Review recurring issues, positive reports and opportunities to improve.
Keep ownership and follow-up visible
Authorised users can set priorities, assign cases, record actions and notes, set deadlines, verify completion and retain a history of material changes. Public reporters don’t need a dashboard account.
Explore Case ManagementKeep a balanced view
Compliments, suggestions, good catches and good practice matter alongside concerns and complaints. Review positive reporting and recurring issues to understand what should change and what should be repeated.
Where Keep Improving fits
Keep Improving doesn’t determine legal compliance or replace a full GRC, audit-management or certification-management system.
Explore related pages
Questions about Compliance Reporting
Do reporters need an account or app?
No. Public reporters scan a QR code or open a public link, complete the form and submit. Only authorised dashboard users log in.
Can reports include photographs or PDFs?
Yes. JPG/JPEG, PNG, WebP and PDF are supported, with up to 5 files per submission and a maximum of 10 MB per file.
How long are uploaded files kept?
All uploaded originals, thumbnails and previews are permanently deleted exactly 7 days after the original submission date. Viewing, downloading or keeping a case open doesn’t extend that period. The non-file case record remains under the applicable account-retention rules.
Make reporting easier. Make action accountable.
Give people a simple way to report what they see, then give your team a clear process for following it through.