Hazards
Capture unsafe conditions where they’re noticed.
Health & Safety Reporting
Make health and safety concerns easier to report
When the reporting route is clear and easy to use, people have a better way to raise hazards, near misses, good catches and other safety concerns. Keep Improving connects that reporting route with structured case and action management.
A concern shouldn’t depend on finding the right person
A consistent reporting route helps staff raise hazards, near misses and good catches. Authorised users decide the priority, assign the response and verify completion as part of the organisation’s wider safety arrangements.
How this works in practice
Near misses
Record an event that needs review even when no injury occurred.
Good catches
Recognise people who spot a problem early.
Safety actions
Assign responsibility, set deadlines and check the response before closure.
A clear route from report to response
- 1
Report
Scan a QR code or open a public link and describe what you’ve noticed.
- 2
Review
An authorised user reviews the category, priority and access needs.
- 3
Assign
Give the right person ownership and set a deadline.
- 4
Action
Record the corrective or improvement work and track progress.
- 5
Verify
Check that the required action has actually been completed.
- 6
Close
Close the case with a clear record of the outcome.
- 7
Learn
Review recurring issues, positive reports and opportunities to improve.
Keep ownership and follow-up visible
Authorised users can set priorities, assign cases, record actions and notes, set deadlines, verify completion and retain a history of material changes. Public reporters don’t need a dashboard account.
Explore Case ManagementKeep a balanced view
Compliments, suggestions, good catches and good practice matter alongside concerns and complaints. Review positive reporting and recurring issues to understand what should change and what should be repeated.
Where Keep Improving fits
Keep Improving doesn’t replace risk assessments, statutory reporting, accident investigation, training or a full health and safety management system.
Explore related pages
Questions about Health & Safety Reporting
Do reporters need an account or app?
No. Public reporters scan a QR code or open a public link, complete the form and submit. Only authorised dashboard users log in.
Can reports include photographs or PDFs?
Yes. JPG/JPEG, PNG, WebP and PDF are supported, with up to 5 files per submission and a maximum of 10 MB per file.
How long are uploaded files kept?
All uploaded originals, thumbnails and previews are permanently deleted exactly 7 days after the original submission date. Viewing, downloading or keeping a case open doesn’t extend that period. The non-file case record remains under the applicable account-retention rules.
Make reporting easier. Make action accountable.
Give people a simple way to report what they see, then give your team a clear process for following it through.