Staff suggestion
Capture a practical idea from the people doing the work.
Employee Reporting
Give employees a simpler way to report what they see
Employees are often the first to notice operational problems and improvement opportunities. Keep Improving gives staff a straightforward way to raise concerns, suggestions, good catches and ideas without needing a reporter account.
Good information gets lost when reporting is informal
Employees often notice problems and opportunities first. Give them a direct way to raise suggestions, good practice and operational concerns, while authorised managers keep ownership and follow-up visible.
How this works in practice
Operational issue
Record a recurring delay or equipment problem without needing dashboard access.
Sensitive concern
Use anonymous reporting where enabled and restricted access where appropriate.
Good practice
Recognise useful observations and practices worth repeating.
A clear route from report to response
- 1
Report
Scan a QR code or open a public link and describe what you’ve noticed.
- 2
Review
An authorised user reviews the category, priority and access needs.
- 3
Assign
Give the right person ownership and set a deadline.
- 4
Action
Record the corrective or improvement work and track progress.
- 5
Verify
Check that the required action has actually been completed.
- 6
Close
Close the case with a clear record of the outcome.
- 7
Learn
Review recurring issues, positive reports and opportunities to improve.
Keep ownership and follow-up visible
Authorised users can set priorities, assign cases, record actions and notes, set deadlines, verify completion and retain a history of material changes. Public reporters don’t need a dashboard account.
Explore Case ManagementKeep a balanced view
Compliments, suggestions, good catches and good practice matter alongside concerns and complaints. Review positive reporting and recurring issues to understand what should change and what should be repeated.
Where Keep Improving fits
Keep Improving isn’t a full HR, grievance, safeguarding or specialist whistleblowing investigation system.
Explore related pages
Questions about Employee Reporting
Do reporters need an account or app?
No. Public reporters scan a QR code or open a public link, complete the form and submit. Only authorised dashboard users log in.
Can people report anonymously?
Yes, where anonymous reporting is enabled for the form. Reporters should avoid putting identifying details in the description or attachments if they want their report content to stay anonymous.
Does assigning a restricted case grant access?
No. Assigned users also need explicit restricted-case permission. Administrators and specifically authorised Managers can access restricted cases. Ordinary Supervisors and Viewers don’t automatically receive access.
Make reporting easier. Make action accountable.
Give people a simple way to report what they see, then give your team a clear process for following it through.